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Floor Walking & Demonstration Sessions

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What is Floorwalking ?
Floorwalking, is a method of IT training where the trainer moves around the office responding to individual queries, problems, tasks and work-related issues from members of staff. Typically, floorwalking takes place immediately after a software upgrade in order to streamline the transition.

Floorwalking is a flexible and cost-effective means of training staff who cannot be released from their daily duties for long periods, and for those who require immediate answers to real-life IT problems.

Floorwalking is very effective when supporting new versions of software or operating system as the trainer is able to provide appropriate solutions to enquiries.

Who is floorwalking for ?
Everyone within the organisation who uses Microsoft Office will benefit from floor walking.

What are the benefits to you ?

• Real-time problem solving.
• Cost-effective training for those that need it the most.
• Flexible training with minimal interruption to your work environment.
• Supports new software releases

Demonstration Sessions

After an upgrade to software such as Microsoft Office, staff will struggle to get to grips with their day to day operation of the software, without some targeted and focused training.  Demonstration sessions are designed specifically to deal with this problem.  Staff will have the opportunity to attend one of these sessions which will, in the space of an hour or so (sessions can be tailored to suit each client), achieve an overall time-saving of many hours if not days.  These focused sessions will enable staff to be up and running as soon as they return to their desks.  The sessions can include demonstrations on subjects such as:

• Where to find commonly used buttons such as Save, Print, Format, etc.
• How to work with the new save version of Office documents
• Creating PDFs from Office
• Where are my dialogue boxes?
• Where are my toolbars?
• New filtering interface in Excel
• Etc.

Sessions can be held in our training centre or onsite typically in a boardroom / meeting room / spare office.

Although they can be run independently of each other, combining demonstration sessions and floor walking has proven to be a very successful combination.

Click Here for a Sample Demo Session Document

Related Courses

1 Hour Workshop sessions

Tailored Training Solutions

Office 2010

Office 2010 Upgrade Course